ParkLink is responsible for parking enforcement, collections, parking meters, permits and maintenance/improvements of all City-owned parking decks and lots. Should you receive a parking citation, choose one of the three options below to submit payment for your citation.
To submit payment for your citation online, you must enter both your citation number and license plate number. Visa and MasterCard are the only payment methods accepted.
Raleigh ParkLink
Citation Processing Center
PO Box 6649
Rockville, MD 20849-6649
You may pay in person between the hours of 8:30 AM and 5:00 PM, Monday through Friday, except for City-observed holidays, at:
Revenue Services Lobby
Avery C. Upchurch Municipal Complex
222 West Hargett Street, Raleigh, NC
Please note: If your vehicle has been booted for delinquent citations, you must attend in person to settle your account at the ParkLink Office between the hours of 8:30 AM and 5 PM Monday to Friday:
ParkLink Office
One Bank of America Plaza, Suite S-002
421 Fayetteville Street, Raleigh, NC
Cash, Check, Money Order, Visa and MasterCard are accepted.
If you feel you were unjustly cited for a parking violation or if you believe the citation/ticket was issued in error, a two-level appeal process is provided under City Ordinance 11-2025.
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