Accessible Raleigh Transportation (ART)

The City of Raleigh provides transportation services for people with disabilities.

If you have any questions regarding this matter please contact Richard Vinson at Richard.Vinson@raleighnc.gov or (919) 996.3459.

Para transit service is available to persons who qualify under the Americans with Disabilities Act (ADA).

Please note:
All ART Para transit trip requests made on holidays and weekends must be left on the 919-996-3459 voicemail for Monday and the next service day.

Please take notice:
Accessible Raleigh Transportation (ART) requires all Para transit participants to be present when purchasing ART script. A valid ART ID card must be presented when purchasing ART script. This rule will apply at Moore Square Transit Mall Booth and at the collections office located at the Raleigh Municipal Building on 222 West Hargett Street.

All ART Customers will continue to be able to purchase ART Tier II tickets via the U.S. mail. The tickets must be mailed to the clients recorded address listed on their ADA identification card.

It is our intent to make sure that ART Customers are provided the highest level of customer service by the City of Raleigh's Transit Program.

To better serve you, the Accessible Raleigh Transportation Program (ART) has installed new routing and scheduling software that computerizes the trip reservation process!

***NOTICE***
There is a $28.00 limit per ID on all ADA purchases and a $112.00 total transaction limit per person per day at the Moore Square Transit Mall ticket counter. This limit is due to the physical inventory constraints of the Moore Square ticket booth.

All other transactions can be made on the 1st Floor at the City of Raleigh Avery C. Upchurch Municipal Building, 222 West Hargett St., from 8:30am to 5:00pm, Monday - Friday.

Thank you for your continued support of the ART Program!